“I am writing to express my heartfelt gratitude for the outstanding service your team has provided in managing our flat over the past three years. Your professionalism, dedication, and attention to detail have made our experience as property owners truly exceptional.

Dear Henrick and Merlin,

First of all, I'd like to thank you for helping me to manage my property since 2019.
Your assistance has been much appreciated.

Henrick has even gone the extra mile as he made a special trip to inspect my shop after the horrific black rain striked last week. Much thanks for that.

Thank you.

“We take this opportunity to express our deep gratitude to your support and professional services rendered to us and we look forward to continuing to work with you.”

“I appreciate very much for the excellent and professional service that you and
your company have provided to me and I hope we shall be able to co-operate
in future.”

“Many thanks for your excellent analysis of the situation. I really appreciate your good work.

I fully agree with your conclusions and insights.”

“I really appreciate all the work you have done in passed 4 years and I will definitely recommend Centaline TMS to my friend in future.”

My mother and I are writing to express our immense gratitude for the outstanding service we have received from our property management agent, Esa.

We live in Canada and have been using your service for several years now. Since taking over our account in April 2025, Esa has consistently delivered a level of excellence that has truly exceeded our expectations. She is not only highly competent and responsible but also incredibly dependable. We are continually impressed by her methodical and meticulous approach to handling all matters, big or small.

What truly sets Esa apart are her exceptional communication skills and her ability to navigate complex situations with remarkable aptitude. We are so grateful for her prompt, clear, and accurate replies to all of our queries, whether it's for a routine matter or an urgent issue.

A perfect example of this was a recent spalling incident in our apartment. Within a single day, Esa had already sent us a full collection of photos, organized an onsite inspection and cleanup, and secured input from the building manager. Her follow-up work was equally impressive and involved, including arranging repairs, managing the tenant, and preparing the detailed paperwork required for our insurance providers.

We are truly blown away by the service Esa provides and feel incredibly fortunate to have her looking after our property. She is a credit to Centaline and a rare example of a service manager who delivers such a high standard of quality. Please extend our sincerest thanks to her for all of her hard work.

“Many thanks for your research and assessment of rental levels, for assistance with the negotiations for a new lease…. It helped a great deal, and we have now reached the agreement…”

I am writing to express my sincere appreciation for the outstanding service provided by Mr. Henrique Chen over the past several years.

Henrique has been exceptionally attentive and diligent in assisting us with the management of our tenancy matters as well as addressing various maintenance issues related to the property. His dedication, efficiency, and careful attention to detail have consistently provided us with great peace of mind, knowing that our property is well looked after.

His commitment and tireless efforts have made the management of our property smooth and worry-free, and we are truly grateful for the genuine support and reliability he has shown. It is rare to encounter someone who combines such professionalism with thoughtfulness, and we feel fortunate to have had his assistance.

Please extend our heartfelt thanks to Henrique for his excellent work. We believe his contributions have been of great value not only to us as landlords but also to your company’s reputation for quality service.

“I am also grateful of the patience demonstrated by you and your team facing a very difficult tenant.”

“I just want to write a quick note, letting you know that you are doing a very good job. Since your initiation, you have progressed, and in grasp of management procedure and responsibility. You are mostly on top of things, and report to me as needed, without I have to worry about follow-up. Your analysis and recommended action for various issues are rational, cautious, sensible, and well documented with needed attachments. Your communication and response to my query are prompt, well organized, and clear. Of course the good performance is also a reflection that the team is running very well, with supervision and support.”

“You and your team have been very thorough, efficient and helpful over the last year and we would wish to continue to have Centaline manage the property for us”

“Many thanks for your superb service as our management agent, we have been extremely happy with the high level of service you have always provided!”

“Thanks for your work undertaken to date which has been very efficient”

“I appreciate Centaline and its staff especially you and your team have been doing a great job”

“Your excellent efforts and contributions are one of the significant driving forces towards the success of this So Uk Scheme doubtlessly. Please have my heartfelt thank you and salutation.”

“Bravo ! As per your Teamwork hard working, true efforts and net-working my salute to you all.”